What gardening services does Maple Root Gardens typically offer?

Maple Root Gardens usually handles a range of gardening services, such as garden bed maintenance, planting, weeding, mulching, pruning, and seasonal cleanups. The scope is often tailored to the property, so the work can focus on keeping existing beds tidy or on refreshing planting areas with new material and plantings.

What is usually included in a gardening service visit?

A visit generally includes an on-site review of the garden area, followed by the tasks agreed on for that space, such as cleanup, bed care, and light plant maintenance. Depending on the condition of the garden, the work may also include removing debris, trimming back overgrowth, and finishing with a neat, cared-for appearance.

How does Maple Root Gardens usually price gardening work, and do you provide quotes before starting?

Pricing is typically based on the size of the garden, the amount of labour needed, and the materials involved. We can review the scope first and provide a clear quote before any work begins, so you know what to expect.

What can affect the final cost of a gardening project?

Several factors can change the price, including the condition of the garden, access to the site, seasonal timing, and whether extra materials or disposal are needed. Jobs that involve heavy cleanup or more detailed planting work will usually take more time, which can affect the total cost.

How can I contact Maple Root Gardens to get started with a gardening project?

You can reach out by phone, email, or the contact form on our website. Share a few details about your garden, the type of help you need, and your location so we can understand the work and suggest the next step.

Terms of Service - Maple Root Garden Services Ltd.

Effective Date: September 13, 2026

1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") govern the provision of garden and lawn care services by Maple Root Garden Services Ltd. ("Maple Root Garden Services Ltd.", "we", "us", or "our") to the customer, client, or user ("you" or "your"). By requesting, scheduling, paying for, or otherwise receiving any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree to these Terms, you must not use or receive our services. These Terms apply to all services provided by Maple Root Garden Services Ltd. unless we agree otherwise in writing.

2. Scope of Services

Maple Root Garden Services Ltd. provides residential and commercial garden and lawn maintenance services, which may include:

Lawn and garden maintenance
Seasonal yard cleanup
Planting and flower bed design
Shrub and hedge trimming
Mulching and soil improvement
Irrigation system checks
Garden bed weeding and edging

The exact scope, frequency, timing, materials, and deliverables for each engagement will be determined by the service estimate, proposal, work order, invoice, booking confirmation, or other written agreement issued by Maple Root Garden Services Ltd.

We may refuse, suspend, or modify services where site conditions, weather, access limitations, safety concerns, legal restrictions, or other circumstances make performance impractical or unsafe.

3. User Obligations and Responsibilities

You agree to:

Provide accurate, complete, and up-to-date information regarding the property and requested services.
Ensure safe, unobstructed access to the property, including gates, utility areas, and work zones.
Notify us in advance of any known hazards, including but not limited to pets, underground utilities, hidden obstacles, bees/wasps, contaminated soil, unstable structures, sprinkler heads, or fragile items.
Secure or remove personal property, valuables, decorations, toys, outdoor furniture, and other items that may be damaged or interfere with work.
Obtain any required permissions, approvals, permits, or consents from landlords, property managers, condominium boards, neighbors, or other third parties.
Ensure that any irrigation, electrical, or other systems affected by our services are disclosed to us prior to service.
Promptly review completed work and raise any concerns within a reasonable time after service completion.

You acknowledge that natural landscaping and garden work involve inherent risks, including plant loss, weather-related changes, soil disturbance, and minor incidental damage consistent with ordinary performance of such services.

4. Payment Terms and Conditions

Unless otherwise agreed in writing, fees for services are due upon receipt of invoice or at the time specified in the estimate, booking confirmation, or work order. We may require a deposit, prepayment, or milestone payment for certain services, large projects, seasonal work, special materials, or repeat visits.

All prices are in Canadian dollars unless stated otherwise.
Applicable taxes, including GST/HST/PST where applicable, will be added to the invoice.
Invoices not paid by the due date may be subject to late charges permitted by law and/or collection costs to the extent legally recoverable.
If payment is made by credit card or other electronic method, you authorize us or our payment processor to charge the authorized amount.
You are responsible for any chargeback fees, bank fees, or payment reversal costs arising from disputed or reversed payments, except where prohibited by law.

Estimates are based on the information available at the time of quotation. If site conditions differ materially from what was disclosed, additional charges may apply after notice to you.

5. Cancellation and Refund Policy

Cancellations or rescheduling requests should be made as early as possible by contacting Maple Root Garden Services Ltd. For scheduled visits, we may require reasonable advance notice. If you cancel late, fail to provide access, or request rescheduling after our team has been dispatched, you may be charged a cancellation fee or the full service fee to the extent permitted by law and as disclosed in your booking terms.

Refunds, if any, are handled on a case-by-case basis and may be issued where services were not performed due to our error, where required by law, or where otherwise approved by Maple Root Garden Services Ltd. Refunds are generally not available for:

Work already completed or partially completed;
Changes in weather, seasonal conditions, or plant health factors beyond our control;
Customer-requested changes after work has begun;
Issues caused by hidden site conditions, undisclosed hazards, or inaccurate information provided by you.

If materials have been purchased or special-order items arranged at your request, those costs may be non-refundable.

6. Liability Limitations

To the maximum extent permitted by applicable Canadian law, Maple Root Garden Services Ltd. shall not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of profits, loss of use, or loss of enjoyment, arising out of or related to the services or these Terms.

Our total aggregate liability for any claim arising from or related to our services shall not exceed the amount paid by you to Maple Root Garden Services Ltd. for the specific service giving rise to the claim, except where such limitation is prohibited by law.

We are not responsible for:

Pre-existing conditions, poor soil quality, pest infestations, disease, drought, storm damage, frost, or other natural causes;
Damage resulting from hidden or undisclosed hazards, defective infrastructure, or customer instructions contrary to our recommendations;
Normal wear, tear, or plant stress associated with landscaping, trimming, planting, or soil work;
Delays or non-performance caused by weather, supplier shortages, access issues, or other matters beyond our control.

Nothing in these Terms limits liability that cannot legally be limited, including liability for fraud, wilful misconduct, or other liability that cannot be excluded under applicable law.

7. Intellectual Property Rights

Unless otherwise agreed in writing, all intellectual property rights in our website content, logos, text, photographs, templates, proposals, designs, and other materials created or supplied by Maple Root Garden Services Ltd. remain our property or the property of our licensors.

Upon full payment, you receive a limited, non-exclusive, non-transferable right to use any deliverables specifically created for you for the intended purpose of the services, subject to these Terms. You may not copy, reproduce, distribute, modify, or exploit our materials without prior written consent, except as permitted by law.

Any feedback, suggestions, or ideas you provide may be used by Maple Root Garden Services Ltd. without restriction or compensation, to the extent permitted by law.

8. Data Protection and Privacy

Maple Root Garden Services Ltd. collects, uses, stores, and discloses personal information in accordance with applicable Canadian privacy laws, including, where applicable, the Personal Information Protection and Electronic Documents Act (PIPEDA) and any substantially similar provincial legislation.

We may collect personal information such as:

Name, address, phone number, and email address;
Property access instructions and service preferences;
Billing and payment-related information;
Communications relating to service requests, complaints, or scheduling.

We use personal information to provide and manage services, communicate with you, issue invoices, improve our services, comply with legal obligations, and maintain business records. We may disclose information to service providers, payment processors, insurers, legal advisors, and regulators where necessary for those purposes or as required by law.

We take reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

By using our services, you consent to our collection, use, and disclosure of personal information as described in these Terms and in any applicable privacy notice we provide. You may contact us to inquire about access, correction, or privacy-related concerns.

9. Force Majeure

Maple Root Garden Services Ltd. shall not be liable for any delay, interruption, failure, or inability to perform caused by events beyond our reasonable control, including but not limited to severe weather, flood, wildfire, ice, snow, acts of God, pandemic, epidemic, labour disputes, government orders, transportation disruptions, supply shortages, utility failures, civil unrest, or other force majeure events.

During a force majeure event, we may postpone, reschedule, reduce, or cancel services without liability, provided we use reasonable efforts to communicate with you and resume services when practicable.

10. Changes to Terms

Maple Root Garden Services Ltd. may update or modify these Terms from time to time to reflect changes in our business, services, legal requirements, or operational needs. The updated Terms will be effective on the date posted or otherwise communicated to you, unless a later effective date is stated.

Continued use of our services after the effective date of revised Terms constitutes your acceptance of the changes. If you do not agree to the updated Terms, you must discontinue use of our services and notify us promptly.

11. Applicable Law and Jurisdiction

These Terms and any dispute arising out of or relating to them shall be governed by and construed in accordance with the laws of the Province of Manitoba and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Subject to any mandatory legal rights, the courts located in Manitoba, Canada shall have exclusive jurisdiction over any dispute, claim, or proceeding arising out of or relating to these Terms or the services provided by Maple Root Garden Services Ltd.

12. Contact Information

If you have any questions, complaints, or requests regarding these Terms or our services, please contact:

Maple Root Garden Services Ltd.
3245 Ellice Avenue, Suite 210
Winnipeg, MB R3J 0N6
Canada

Email: [email protected]
Phone: +1 (204) 477-8394

13. Severability Clause

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or other competent authority, that provision shall be severed to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

If any invalid or unenforceable provision is capable of modification to make it valid and enforceable, it shall be interpreted, to the extent permitted by law, as modified to reflect the original intent of the parties.

By engaging Maple Root Garden Services Ltd., you acknowledge that you have read and agree to these Terms of Service.

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